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Latin Total scope % change at Europe America ofreporting comparable

excl. Asia-and Rest of

2012 scope of Protecting children France France Pacific Caribbean the world

2011 reporting*

Charter21 Results

Number of applicable hotels 1,285 927 503 203 162 3,080 3,757 / Involved in protecting children fromabuse 20% 44% 45% 92% 59% 38% NEW N/A Prevent sexual tourism involving children 4% 27% 25% 71% 46% 21% 25% +19% Number of employees trained 566 5,809 13,971 5,943 3,765 30,054 23,459 / Display customer awareness campaigns 15% 25% 16% 68% 26% 17% 12% +8% Involved in programs to help marginalized minors re-enter society 2% 2% 8% 7% 8% 4% NEW N/A Relay national missing children alerts 4% 4% 8% 5% 7% 9% NEW N/A
Lastly, Accor is also strongly committed to combating child labor a comply strictly with the minimum legal working age in each
and any type of forced labor, as clearly stipulated in the Accor of its host countries and never employ a child under the age
Management Ethics Guide: of 14 in any country;
“Accor pledges to: a be extremely vigilant when choosing suppliers or service
a exercise extreme caution with regard to suppliers and service providers;
providers that might require people to work against their will a refuse to work or immediately stop working with any supplier
or under threat of penalty. If such were the case, Accor would or service provider that violates child labor laws.”
immediately cut off all relations with the supplier or service
provider in question;

Promoting local food products

Accor supports responsible procurement practices, in particular by preferring local food products, which are defined as products grown or produced within 200kilometers of the hotel.

Charter21 Results Europe excl.
Local products France France

In 2012, 68% of hotels had a policy of purchasing and promoting local food products. This sharp improvement from 2011 has brought us within reach of the goal of having 70% of hotels purchasing locally by 2015.

Latin Total scope % change at America ofreporting comparable Asia-and Rest of

2012 scope of Pacific Caribbean the world

2011 reporting*

Number of applicable hotels 524 562 458 182 153 1,879 1,747 / Purchase and promote local food products 60% 63% 80% 66% 78% 68% 51% +10%

Actions involving a hotel restaurant concerned 61% of reporting hotels.

Promoting fair trade and sustainable products carrying the Fairtrade/Max Havelaar label, mainly hot beverages like tea, coffee and chocolate.


Since these products are not available in every host country,

Accor has been a pioneer in supporting fair trade, with initiatives Accor also supports sustainable agriculture, notably by

in place since 2003. In 2012, 56% of the hotels served fair trade purchasing products with the Rainforest Alliance label.